At CloneWatches, we believe excellence comes from teamwork. Every member of our team plays a vital role in ensuring a smooth experience — from production and quality control to customer support and worldwide delivery.
LEE – Business Development & Operations Director
Oversees overall business development, operations management, and customer experience strategy.
JANE – Customer Service Center
Provides instant support to customers worldwide with professionalism and care.
JENNY – Customer Service Center
Assists with live inquiries, order follow-ups, and post-sale service.
JACK – Quality Inspection Specialist
Responsible for final product inspections before shipment to ensure every watch meets our strict quality standards.
SAMI – Resource & Procurement Department
Manages supplier relations and market sourcing to secure the newest models and reliable inventory.
RENNE – Logistics & Shipping Department
Coordinates international logistics, shipment tracking, and customs clearance for global deliveries.
ZHAO – Email Support Specialist
Handles detailed pre- and post-sales inquiries via email, providing personalized customer assistance.
EDISON – Technical Support Engineer
Maintains website systems, ensures technical stability, and supports overall digital operations.
For Complaints or Unresolved Issues
If you have a serious concern or unresolved issue, you may contact our management team directly at [email protected].
Please note: this email is reserved for formal complaints only.
For general inquiries, order updates, or after-sales assistance, kindly continue communicating with our customer service team — they are fully equipped to resolve every support ticket with care and efficiency.
